RETURNS & EXCHANGES

RETURNS & EXCHANGES

Please review your order carefully before making your purchase. Although seldom, as we undergo strict quality check and triple check the package to make sure the order is correct, if items appear defected or has arrived in the wrong size, please contact enquiries@arifferdous.com within 14 days of receiving the item. 

We will only offer returns or exchanges if items are returned back to us in brand new condition. If we believe that the item has already been worn then we will not offer a refund.

The customer will be charged a shipping fee to have the item sent out again. International customers must also pay the shipping fee for sending the product out again for exchanges. We will not refund the shipping fee.

Please contact us on enquiries@arifferdous.com and inform us that you would like a return/exchange before sending your item back to us, this will avoid any delays with getting the situation resolved. Also please leave a note with your order number inside of the package so we know what order we are dealing with.

PLEASE NOTE: We will not offer refunds/exchanges if it has been more than 14 days of receiving the item.

WE WILL NOT OFFER REFUNDS FOR PACKAGES SENT BACK DUE TO IMPORT CHARGE NOT BEING PAID OR WRONG ADDRESS - THESE ORDERS WILL BE CONSIDERED AS FORFEITED.

Thank you for your understanding.